Fulfilment is the service provided by a logistics company. The logistics company earns money with these services. Thus, there are different costs for these services. Depending on the customer’s request, there may be different costs. Usually, it is a monthly flat rate and the costs incurred for the individual fulfillment processes. These include warehousing, pick & pack, shipping and after-sale services, such as returns handling. In addition, there are one-off costs incurred for the IT connection. The level of these costs depends on the type of IT connection. A cost-effective variant is communication via CSV.
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