If goods are sent to a recipient, they can return them for various reasons. The process of return is also called return. A return is mainly carried out in case of incorrect or faulty deliveries. For sales but also the right of withdrawal and it must be expected at any time with returns . In order to avoid any costs for the recipient, the delivery often includes a return slip . With this, the goods can be returned without further effort to the parcel service, which then returns the goods as a return to the actual station. For shipments over 40 euros are the return costs basically to be borne by the dealer.